Inspire and align your people


Today’s workforce is dispersed, busy, and distracted. Employers must cut through the noise in order to provide important information that their employees will notice, understand, and use. An effective communication strategy has the power to inform, build trust, boost employee engagement, drive performance, retain talent, and even make your workforce more open to change.

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The gap between company messaging and employee understanding can be wide. Let us help you build bridges.
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How we help


Mercer’s communications consultants understand the human resources challenges faced by companies of all sizes.

We get to the heart of your employee communication needs, then guide you to the right solutions for your goals, priorities, and people.

We manage the full process of implementing communications, from strategy and development to results tracking, and provide consultative guidance to ensure success of your project.

Our solutions are designed to deliver effective communication, support a positive employee experience, and enhance your brand and talent management strategy.

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Organizations with effective change management strategies and plans perform significantly better than the competition and deliver higher performance during times of change.
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Source: Oliver Wyman/Mercer

Navigating transitions: From technology to M&A


Perhaps you’re transforming your workforce, navigating a merger or acquisition, or switching to a new HRIS such as Workday or ServiceNow®. Maybe you’re changing your pension plan, moving to a private health insurance exchange, or need to share plan changes during open enrollment.


Some organization changes are bigger than others. No matter the scope, Mercer can help.


Digital communication

How you deliver credible information about organization updates or changes is critical to achieving the desired goals.


There are many channels for employee communication – email, mobile, text messaging, blogs, websites, social media, and face-to-face. That means more opportunities to communicate, but also more potential for the wrong messages to go viral.


We develop strategic, high-impact communications that use the newest digital technologies.


Some examples of our digital tools include the Mercer Belong® portal, Online Total Rewards.

Solution spotlight

Mercer Online Total Rewards gives employees a clear view of their total rewards package.

Ready to transform your employee communication? Contact us today.